NAO Technology Consulting is provided to 501c3 NAO Members only

We will be happy to provide you with free referrals and guide to towards resources, but in order to receive services from NAO's in-house Technology Consultants, you will need an active NAO 501c3 Nonprofit Membership. Our on-site service area is Portland and the closest neighboring cities (immediate metro area).

Our technology consulting services are designed to help you determine how to best use technology to support and enhance the work you do to meet your mission. We can help you with planning, maintenance, installs, design, cabling, phones, and more. We have a trusted network of vetted subcontractors with experience in many different platforms and who are nonprofit focused.

Please contact and let us know what you’re looking for and we’ll try our best to match you up with a trusted contractor or provide direct expertise from NAO staff.

We can work with you in areas such as:

  • Hardware and Software upgrades
  • Technology assessments (Member discount available; depends on consultant availability)
  • Desktop back office and network support (Member discount available for Desktop support; depends on consultant availability)
  • Database consulting, design, and implementation
  • Website design and implementation
  • CiviCRM
  • Content management systems (Wordpress, Drupal)

Things we don't or aren't equipped to provide:

  • Unscheduled after-hours on-call support (we only provide after-hours support on an occasion scheduled basis for projects)
  • On-site support outside of the immediate Portland Metro area (between Gresham to Hillsboro, and the PDX Airport to Tigard)
  • Linux Server support (check with Free Geek!)
  • Blackbaud products

Our standard Technology Consulting Rate is $115/hour for organizations under $2,000,000 annual budget size. Remote work billed in 15 minutes increments. Technology consulting is generally scheduled as you request it or as your project guidelines state when applicable. As an NAO Member, you will receive a 25% discount on Desktop Support, Technology Training and Documentation and Technology Assessment services. Server and Network support is billed at our full rate of $115/hr regardless of Membership status.

Disclaimer: We service only the Portland Metro Area for on-site tech support for the moment..

Additional technology resources for nonprofits:

Free Geek is a Portland-based nonprofit organization that recycles and refurbishes used technology, Free Geek happily provides computers, education, and job skills training to volunteers in exchange for their service. Whether your organization is looking to recycle outdated computer hardware, or in need of a low cost upgrade, Free Geek can likely help.

Idealware provides thoroughly researched, impartial, and accessible resources about software to help nonprofits make smart decisions.

InterConnection is a Nonprofit (based in Washington) that provides low-cost, refurbished Windows machines with a 1 year warranty. Their "Performance" models are very well suited for non-profits who are still using old Windows XP machines and need something a bit more up to date but might be a little low on funds.

NTEN is a membership organization of nonprofit technology professionals with the common goal of helping nonprofits use all aspects of technology more effectively. They host a variety of technology-related webinars and events, and their website is home to a wealth of information.

Salesforce is a popular Software as a Service CRM system that offers up to ten (10) free licenses and a Nonprofit Starter Pack. Idealist Consulting is an experienced, nonprofit focused Salesforce consulting firm in the Portland area.

TechSoup offers nonprofits a one-stop resource for technology needs by providing free information, resources, and support. They also offer a product donation service called TechSoup Stock where nonprofits can access donated and discounted technology products, generously provided by corporate and nonprofit technology partners.

Consulting services are available only to NAO Members. Not a member? Join today! Questions on rates or availability of our consulting services, please contact or by calling 503-239-4001 ext. 113.